Frequently asked questions about tours, rentals and general inquiries.
We have provided answers to general questions below, however, if you need anymore information or have any other questions please call 778.265.7433 or email us at firstname.lastname@example.org
Where can I park my car?
Where are you located?
We are at 321 Belleville St. in Victoria’s Inner Harbour. Across the street from the FRS Clipper ferry terminal – in the courtyard of The Huntingdon Manor Hotel and Pendray Inn Tea House – only a 10-15 minute walk from the cruise ship terminal and downtown Victoria.
Do you have guided bicycle tours?
How long are the tours?
Can I bring my own bike on a tour?
How do I schedule a tour?
You can book directly on our website or you can call us at 778.265.7433. For small groups (4 to 6 people), it’s best to schedule these at least a few days in advance. However, don’t hesitate to call us last minute to check availability. For large groups, one week or more is recommended, although we are flexible and can often pull tours together on short notice.
Can I bring my children on a guided tour?
How fit do I have to be?
What kind of bikes do you rent?
Do I need to know how to ride a bike?
Do you rent bikes?
What are your hours?
We are open Wednesday – Sunday from 9:30am to 5pm, or by appointment!
Is there a weight limit on the bicycles?
Yes, to ensure that your rental or tour is safe, riders must weigh under 280 pounds, as per the engineered maximum weights. If you have any questions, please let us know.
How old do I need to be to rent a bike?
Are there discounts for group tours and rentals?
What happens if it rains?
What is your cancellation policy?
Do you have gift cards?
Yes! Please visit our booking page to purchase a gift cards for any tour or bike rental value.